Tourist Information

•    PLEASE FOLLOW THE COURTESY POLICY

o    No Smoking inside the Mall
o    Please wear conservative clothing. For Example: shoulders and knees should be covered.
o    No kissing or overt displays of affection
o    No dangerous activities. For example: hoverboards, rollerblading or skateboarding
o    No consumption of alcohol in the mall
o    No pets are allowed in the mall

Thank you very much for your cooperation.


•    SERVICES & FACILITIES

o    Customer service located in the ground floor will be pleased to assist you
o    Strollers
o    Wheelchair
o    Baby carts available at the West & East entrances only.
o    Personal Emergency Assistance
o    Prayer Rooms ( Male & Female)
o    Baby Changing Rooms
o    Restrooms ( Male , Female and Disabled)
o    Multi-level covered parking more than 2250 parking bays
o    dedicated Taxi dropp- off and pick- up area
o    Bill payments , Telephone , OIFC and ATM machines
o    Currency Exchange Service
o    Lost and Found Facilitiy
o    Gift Cards
o    Valet Parking
o    Post Box
o    Trolley Holding Area.

•    USEFUL INFORMATION

Foreign Exchange
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Size Conversion Chart
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•    USEFUL NUMBERS

o    Customer Service : +968 80078786
o    Mall Management : +968 80078786
o    Carrefour Hypermarket : +968 24 53 4268
o    Magic Planet : +968 24 55 8766

Emergency Services
o    Muscat Police : 9999
o    Muscat Fire Department : 9999
o    Ambulance : 9999

Airport/Flight Inquiry
o    Muscat International Airport : +968 24 51 9809
o    Flight Inquiry : +968 24 24 51 9173

Other Government Departments
o    Muscat Immigration : +968 24 56 9944
o    Muscat Municipality : 80077222

Hospital Emergency Numbers
o    The Royal Hospital : +968 24 599000
o    Muscat Private Hospital : +968 24 583600
o    Kims Oman Hospital : +968 24 760100
o    AL Raffah Hospital : +968 9 5455812
o    Welcare Hospital : +968 24 477666

Credit Card Inquiries
o    Bank Muscat : +968 24 510949
o    American Express : +968 24 696960
o    Diner’s Club : + 968 24 795490
o    MasterCard : +968 800 766 66
o    Visa : +968 24 795555

Taxi Service
o    Otaxi : +968 90610204

Telephone Directory Service
o    Directory : 1010